Step 8 Avoid online fraud and con tricks If it's too good to be true, it probably is. Once activated, it is uniquely linked to you and must be used each time you log on to allow access to high-risk transactions. The Security Device is unique and has a distinctive Serial Number that helps prevent copying, alteration, or tampering. To continue using Internet Banking, you will need to unlock it. The nature of modern mobile phones, with their ability to download software, makes it much more difficult to guarantee the same level of robust security found on the physical device. Most modern software will check for updates automatically. Use the update software that comes with your computer - don't click on links in emails.
This feature acts as a fraud deterrent as well. First, you will need to call us to de-activate your Physical Secure Key as this will then allow you to activate a Digital Secure Key via our Mobile app. It can be used on Internet-enabled terminals and does not require any downloads, setups or system adjustments. These details are later re-used to carry out fraudulent transactions. Devices like these are commonly being used for secure transactions around the world. To protect you from fraud, the Secure Key will lock after three incorrect entries.
After all, it's our duty to ensure that you can bank with us safely, securely, and confidently. Digital Secure Key — If you have forgotten or locked your Digital Secure Key password, go to your mobile app and click the? For more tips on internet security, please click here. Enter your password and continue Step 5. But they also use paper documents of your accounts containing personal details, such as receipts and bank statements. You should ensure that you are entering the reset code exactly as it appears on screen.
To use the Digital Secure Key you do not need a mobile signal, so in this instance roaming could be turned off. A Security Code is a single-use random password generated by the new Security Device. If you have lost your Physical Secure Key please call us to de-activate it for your security and allow you to set up a Digital Secure Key. This means that you can still access a range of Online Banking services, such as viewing your balances, accessing your statements and making payments to existing payees. Throughout history, people have always found ingenious ways to protect what's important to them. If you no longer have your old mobile you will be able to set up a new Digital Secure Key when you download the Mobile app to your new mobile and deactivate the Digital Secure Key on the old device in the process. If you press and hold a button for more than 7 seconds, the device will switch off to preserve battery life.
The Serial Number is a unique 10-digit number used to identify your individual Security Device. So we've made it easy for you to reset them, whether you've forgotten them or you've locked yourself out of Online Banking. Since the Serial Number of the new Security Device is explicitly printed, would it be easy enough to 'copy ' the Serial Number for generating the password. If you are not using recent browser versions, please upgrade your browser to the latest version via their websites or search online for advice on how to do this. What was your favourite subject at school? You will need access to your secure key to reset these yourself. By confirming your details and making sure that all the information we hold about you is up-to-date, you can be certain that no one else is able to misuse your account and that in turn we only act on genuine requests from you.
Enter the code in the field labeled 'Transaction Signing Code' and click 'Transfer'. Your Secure Key, once activated, is uniquely linked to you. Secure Key brings an additional level of protection to our online customers. We are delighted to introduce a new Security Device for Internet Banking. Out-of-date anti-virus software will have flaws. To protect you from fraud, the Secure Key will lock after three incorrect entries. You should order a replacement Secure Key by calling 19007 if you are in Egypt, or +202 3535 9100 if you are outside Egypt.
You should order a replacement Secure Key by calling 19007 if you are in Egypt, or +202 3535 9100 if you are outside Egypt. In order to manage the process, we'll be contacting customers individually on a phased basis to let them know when they need to update their information. You don't need to do anything at the moment. . For those occasions, we've made this step-by-step guide to help you reset your details yourself. The program you use to look at websites is called a web browser. We are upgrading the existing Internet Banking Security Device in a phased manner from March 2013.
This number will only be accepted for a short period of time. Remember, if you sell your old mobile you must deactivate your Digital Secure Key first, which you can do via the app settings menu. If you're a business customer, the documents we will need will depend on the size and nature of your business. For transactions such as making third party transfers, the transaction must be supported by the use of the New Security Device. Secure Key does not include a power off button. We are the first bank in Egypt to introduce such a device, which is easy to use and provides added protection by generating a new security code each time you use it, to help ensure only you can access your Online Banking. Follow the instructions on screen and activate your new details via our automated phone service.