They can provide a quote over the phone and send you a prepaid box to ship the phone in to them. The app is currently available in the following countries: Tap on any one of your devices to open its support portal; from there, you can either search for a specific issue or browse general troubleshooting topics to find an answer to your problem. Shipping is overnight each way one night to get the box to you, one night for the phone to reach them, another night to come back to you and included at no additional charge. I've gone to the Apple Store personally for my iPod Touch 4G, and I was required to schedule an appointment at the Genius Bar. But when they do, you don't have to panic: There are a number of different ways to troubleshoot your issues.
How to set up a Genius appointment at an Apple Store Sometimes, reading and chatting online isn't enough: If you have a hardware problem or tricky software issue, you may have to bring your Mac, iPhone, iPad, or Apple Watch to an Apple Store for diagnostics and possible repairs. Grant permission to use your location and decide on the others as you prefer. In addition to news, opinion and information, Apple World Today provides resources for deals, software updates and more. How to use the iMore forums for help If your Mac or iPhone can't help you find a solution to your problem, try the iMore community! Our guarantee after service We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. Our readership is made up of new users, intermediate and business users and advanced users.
See our for more details. Now that you have it installed, I encourage you to allow it access to your location so it can automatically figure out your closest stores and to send you notifications to remind you of upcoming appointments. Once you're set, all you'll need to do is turn up at your appointment time and tell a Genius that you've arrived. Apple Authorized Service Providers may set their own prices. If you have Finder selected, it will show results for Finder.
Choose a Genius Bar Appointment. Battery replacement You can get your iPhone battery replaced at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. Other iPhone repairs Do you need a repair for other issues like the Home button or liquid damage? The third option is creating a mail in repair with AppleCare. Screen repair You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. For example, if you are using Safari, it will show results for help with Safari. Once you are logged in, enter your location and Apple will show you a map with pins where Apple Stores are located. We offer this whenever you get service from us or from an Apple Authorized Service Provider.
Swipe up and down to review them. Our authorized locations use genuine Apple parts. Your product warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. If there is an Apple Store near you, it's easy to schedule an appointment at the Genius Bar. It also likely means that customers will not be given the opportunity to wait on-site once all of the appointments have been booked for a given day. I typically take our damaged devices into the Genius Bar by ahead of time. Click on the time you wish to book and your appointment will be confirmed automatically.
Apple Authorized Service Providers may set their own fees. The Genius Bar is where users who are having trouble with their , , , or other Apple products can get one-on-one tech support from a trained specialist. Instead, it suggests a phone call or online chat with Apple support. Our warranty doesn't cover damage caused by accidents or unauthorized modifications. It should be noted that you'll receive an email confirmation.
If you want to learn how to use your products, Apple has other in-store options. Does scheduling an appointment for a business differ from scheduling a personal appointment to fix an Apple device? Apple did this at its Watch try-on stations at its media events, and it really does make a difference. Tap on it to learn more. Follow her on Twitter settern. Apple would prefer you exhaust all other options in dealing with an issue before you make a Genius Bar reservation. The icon looks like this: Found it? If I were in your shoes I would do this. Does this work the same way for businesses? Very handy if my 5pm Genius Bar appointment gets overtaken by traffic! The cost to replace a battery depends on your iPhone model and if the issue is covered by warranty, an AppleCare plan, or consumer law.
Scheduling a try-on appointment takes only a few minutes, simply follow the steps mentioned below. Click the Verify link to sign in. Is it possible to actually make an appointment at the local Apple Store Genus Bar directly from my iPhone? Step zero is to find the app on your iPhone. Put them in the comments and I'll help you out. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. If you're just looking for some basic how-to solutions, you can get help in 140 characters or less via Twitter using. Until you do that, you do not have a confirmed appointment.