Well, first you ask Microsoft support. But all you ever find are similar unanswered pleas for help, which usually end up being either unanswered or closed by moderators. When the Surface logo appears, release the Volume-down button too. You will also be able to delete the recovery partition from your Surface to free up space. If you cannot start Surface If you cannot start Windows at all on your Surface Pro, then you may want to reset it from Windows Recovery Environment.
Can bulk reset packages be created for each surface that we order? Step 5: If asked for the recovery key, enter the recovery key. This saves an image of the current window to the clipboard. You will lose all created keys and access to data encrypted by these keys. After the wizard completes, you would be able to use the system normally. I wish someday these windows messages come in layman's terms. BitLocker is a data protection feature that encrypts drives on your computer to help prevent data theft or exposure.
I was in the middle of some urgent work and the computer is all I use. When your Surface goes into recovery mode, it could be due to a number of issues. Find the BitLocker recovery key in OneDrive To retrieve the recovery key that was saved to a Microsoft account, go to visit this site: log in with your Microsoft account, then you will see that recovery key. I have no clue what this message means. Perhaps the company's password security policy locks users out after a specific number of failed sign in attempts.
How to recover Surface Bitlocker recovery key? At the Command Prompt, type manage-bde -protectors C: -get command and press Enter. I make a password on my two drive with bitlocker and save the keys on my microsoft account. When the process is completed, you will be able to start your Surface. The BitLocker Recovery Key is intended to add an additional level of security, ensuring that only the authorized owner of the Surface can unlock the device and restore access. To make up for this, Microsoft has added a variety of Surface-specific keyboard shortcut combinations you can use.
Best Regards, Alvin Wang Please remember to mark the replies as answers if they help and un-mark them if they provide no help. My Surface Pro 3 was taking ages to reboot circle of dots spinning for ages. Step 3: When get into recovery environment, select the language and keyboard layout preferences. This issue was also reported with the first revision of Surface devices, however, it was not as widely reported as it is now. I'm using a Surface pro 6.
I pressed the ok button and had no issues. Thanks a heap for this guide, thought my Surface was done for. Luckily, Microsoft stores this number for you in the Cloud. Since your other comments say you don't know what those words are, you're almost certainly fine to clear it. I can't tell you where to obtain one, but it is not a hard task. Yes, but only if the package itself was signed when the certificate was valid. It provide me with a big boost in troubleshooting my issue.
Note You can use the following PowerShell script to create a self-signed certificate for use in proof-of-concept scenarios. Now what shoud i do? If don't have one, download the from Microsoft official site to. Can anybody help me from here? This result can be caused by a wide range of things such as corrupted drivers or Windows Updates not able to install successfully. Surface Pro keeps asking you for BitLocker recovery key at startup? The 48-digit password is the BitLocker recovery key that was used to encrypt your hard drive. Under Go back to an earlier build, select Get Started. Method 1: Recover Surface Pro BitLocker Recovery Key from Command Prompt If you can still log on to your Surface Pro tablet as administrator, you can find and recover BitLocker recovery key easily, by using the Command Prompt. Bitlocker is a tool that encrypts your disk.
If you saved the recovery file somewhere, you can still decrypt. Restore Surface Pro from a System Restore Point A is a saved state of your system files. One important thing which needs a mention here is if you choose not to back up system files when you created a recovery drive on Windows 10, then you cannot be able to use that to reinstall Windows. There are several options in Windows 10 that may save the BitLocker recovery key: 1. For example, the F1 and F2 keys normally toggle the keyboard backlight on or off. Please help Hello Alec, Welcome to Microsoft Community Forum.