Microsoft has never actually wanted to explain exactly how the hardware-based Windows activation process works. I am going to assume that your X1 carbon originally had a windows 8 license. I tried using phone activation but after entering all the numbers, the automatic voice prompt told me he was unable to activate. Why can't I activate Windows 10? Using the app, either has a chat with the Microsoft support team or schedule a callback. If you need to reinstall or do a clean install, use the same Microsoft Account as the original upgrade.
What key should I use to do a fresh install? From there, you can text-chat with a Microsoft support representative or have a Microsoft support person call you by phone. And there will be a limited number of times that you can re-activate your digital license. This will work only on Genuine Windows devices which caused by hardware changes. I purchased Windows 8 and upgraded for free to Windows 10 when I still had my old motherboard. What does the activation count say? This list of and may help you further troubleshoot the issue. You must be signed in as an administrator. It isn't legal, but it will work, just like in a virtual machine.
I guess we need a double check from Chris Microsoft on this. As for the technical 'will it work' aspect, yes, it most certainly should. I'm unable to downgrade back, as Windows 10 erased the recovery partition. I am just trying to understand this issue and find out if anyone else has experienced this issue. Microsoft has said that the license is for the motherboard. Try contacting Microsoft using one of the methods listed below. Please reply with the status of the issue, we will be glad to help you further.
This is just the first time I have ever seen anything like this. It is one of the many benefits of using volume licensing. Being that this free upgrade has us all sharing keys, support may not be able to activate you even if they wanted to. When I click on activate button nothing happens. The activation screen will ask you to activate or purchase a key from Microsoft. To clean-install Windows 10 on a machine activated in this way, you have to continually skip all the product key prompts while installing it.
When this first started happening when the update came out the resolution was to reimage with the previous version then let it update to 10 again. He or she will be a different person because this new brain does not contain the same memory of the old. Try the and see if it help you. Your real key for each machine is in the cloud linked to your Microsoft Account. I just had this happen this past weekend and they refused to re-activate my Windows 10 install and left me pissed. We are running into a new issue after the Anniversary update that we haven't experienced before. This would have been an easier process if Windows 10 was tied to a Microsoft account.
I haven't had any issues with it so far. So returning to 7 and reupgrading is only option assuming 7 is a retail licence. Your computer is a managed device by your organization, in which case the re-activation tool is not available. As usual, proper activation has little to do with proper licensing. If nothing helps, you may want to use the built-in to contact.
While it may technically work, you're not licensed to do so. This is just the first time I have ever seen anything like this. As long as you explain that it's a repair, they'll almost always reactivate it for you. Windows get de-activated when this hardware signature change. Hope this helps in resolving the issue. But if you change out most of the hardware in your device, Windows 10 might perceive it to be a completely different device, and thus, not re-activate Windows 10. DragonsRule wrote: Ryan4307 wrote: Don't get me wrong, I am not trying to be argumentative or attempting to do anything illegal or improper.
It was kind of a hassle but i was still able to install Windows 10. Important: The Windows 10 Activation troubleshooter link will only appear. Yes, that is true, but that isn't a physical license or file is it? Manoj Sehgal Hi Ray Thanks for the reply. Microsoft considers replacing the motherboard to be activating a new device let's face it- at that point, it practically is. Hi Meli, Thank you for posting the query on Microsoft Community. I suggest you to try the troubleshooting steps from the article and see if Windows gets activated. These all required a product key.
. So you'd need to install the windows pro version on the new pc first. Instead, when you perform an upgrade from within Windows 7 Service Pack 1 or Windows 8. If your Windows 10 installation is not Activated. You will now have a system that is saying you have a non-genuine version of Windows 10.